Delivery Tolerances – Sales

When an item is entered on a sales order, the sales delivery tolerance code from the item card is transferred to the order line and may be modified there. During the entry of the Qty. to Ship field, the delivery tolerance is checked. The following actions are possible:

• Quantity is increased and is over the tolerance = Error message
• Quantity is increased and is within the tolerance = Quantity is increased (if message is accepted)
• Quantity is reduced and is within the tolerance = Quantity is reduced (if message is accepted)
• Quantity is reduced and is over the tolerance = No changes

When changing the quantity within the tolerance, a delivery tolerance entry is created.

If the Qty. to Ship field is increased or changed back to the original value, the value in the Quantity field is also changed and the delivery tolerance entries are deleted.

The posting of a delivery tolerance is stored in the Delivery Tolerance Entries page, accessed by choosing:

• Line > Related Information > Delivery Tolerance Entries on the Lines FastTab of the Sales Order.
• Item > Delivery Tolerance Entries on the Actions menu on the Item Card or Items list page.
• Sales > Delivery Tolerance Entries on the Related menu on the Customer Card or Customers list page.
• Line > Delivery Tolerance Entries on the Lines FastTab of the Posted Sales Shipment.

After posting, the delivery tolerance entry cannot be modified.

If a warehouse shipment is created for an order, the check of over- and under delivery is done by the Qty. to Ship field on the warehouse shipment line. If a delivery is canceled, the delivery tolerance entries are reopened.

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