Process Flow

COSMO Quality Assurance uses the standard item, lot/serial number, customer, and sales functionality in Microsoft Dynamics 365 Business Central along with the testing and inspection features of COSMO Quality Assurance to flexibly create simple or complex Customer Certificates based on customer specifications.

Document / Process	Description
Lot/Serial No. Information	All Customer Certificates are related to lot/serial numbers. All navigation starts with the lot/serial number information.
Item / Test Plan	Starting with the item, the test plan is assigned, which is based on the specification from the customer or by a generic specification (assigned via Source Type = Certificate).
Test Order	Once the test plan is created, the standard COSMO Quality Assurance testing and inspection functions are performed in the Test Orders.
Testing History	Next, the Testing History provides a consolidated view of all the testing completed for a lot/serial number for comparing results and visualizing complete history. For creating the Customer Certificate, all of the results from the lot/serial number's Testing History are consolidated and can be calculated in various ways. For example, maybe only the last recorded value is needed or an average, minimum, or maximum value of the measurements is needed.
Test Plan / Test Result	The Test Plan is compared to the Test Results to ensure customer specifications have been met, which are then summarized in the Customer Certificate.
Customer Certificate	The Customer Certificate includes the test plan/result comparison – when results were recorded – along with item tracking and customer information from the sales line, including any quote, order, shipment information. This could be necessary if multiple Customer Certificates were sent during the quote, order, or shipping phase. Each Customer Certificate is specific to the customer specifications and can be customized to be as simple or as complex as necessary.

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