Rental Credit Memos

Rental Invoices can be credited for the following reasons:

• a customer is unsatisfied with the rental item/machine.
• a rental item/machine cannot be used and a Rental Loss was entered.
• a rental item/machine was returned before the planned return date but after an invoice was posted for the entire rental period.

The process for creating a Credit Memo is similar to crediting Sales Invoices. You can create the credit memo from Tell Me by entering Rental Credit Memos and then choosing the related link or from the Rental Contract by choosing Documents > Credit Memos from the Related menu.

In the Rental Credit Memo page, you can use the Copy Document to create the credit memo for the posted invoice with new Rental Ledger Entries to be closed by posting the credit memo. The values can be changed as needed after using the Copy Document function.

If a finished Rental Contract has been completely credited and needs to be re-invoiced, use the Create Follow-up Invoice function on the Rental Contract. For more information, see Follow-Up Invoices.

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