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    Losses

    A rental loss may be necessary when a rented item/machine has an issue at the customer site or has downtime within a rental period that prevents the customer from using it, such as planned maintenance.

    Posting a loss allows you to credit that portion of time from the invoice period. In the Rental Loss Worksheet, the loss period, description, and percentage must be entered as well as an optional Reason Code, which can be used to automatically populate the description and loss percentage. The rental items and rate parts to include are selected in the lines and the quantity of each can be specified. For serialized items, each item is listed individually to ensure the proper serial number is selected for loss posting.

    The following table describes a sequence of tasks, with links to the topics that describe them.

    To See
    Learn about the fields and actions on the Rental Loss Worksheet. Rental Loss Worksheet
    Process downtime of a rented item/machine due to maintenance or other performance issue. Processing Losses
    Learn about the posted rental losses and how to delete posted losses and unposted documents. Posted Rental Losses

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