Rental Returns

The following information must be entered in the Rental Contract lines to post a return of the shipped goods:

• The return date must be entered in the Rental Return Date field. This is the date that is used to return the full or partial quantity that was shipped back to the Rental Location.
• The quantity to be returned must be inserted to the Return Qty. to Receive field.

If the period of time between the last invoiced date and the Return Date is not invoiced yet, it will be regarded in the next invoice(s) that is created. If the period is invoiced before the return, a credit memo will need to be created. For some prepaid rentals, a credit memo can be created automatically on early return after invoicing.

Note

For rental returns that use serial tracking, the proper serial number must be selected for return if the quantity is >1 and processed automatically when quantity = 1.

As with shipments, returns are processed differently depending on the Transfer Posting setting in Rental Setup.

The following table describes a sequence of tasks, with links to the topics that describe them.

To	See
Return rental items/machines from a customer using a Transfer Order.	Posting Return by Transfer Order
Return rental items/machines from a customer using an Item Journal.	Posting Return by Item Journal
Partially return rental items/machines from a customer.	Partial Returns

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