Profiles and Remember Login
- What is a user profile in COSMO Mobile Solution?
- How can I modify the settings of a user profile?
- What fields are included in a user profile, and what do they represent?
- How does the Remember Login feature work in COSMO Mobile Solution?
- How do I enable the Remember Login feature?
- What steps should be taken if I need to change my PIN?
- How can I clear the cache in the mobile application after changing the PIN?
- What should I do if I have trouble logging in after modifying my profile or PIN?
Tip
Summary: This topic explains the concept of profiles in COSMO Mobile Solution, detailing their contents and how they can be customized for user needs. It also covers the Remember Login feature, which allows users to log in with a PIN instead of credentials, streamlining the login process. Additionally, it provides guidance on managing profiles, modifying PINs, and troubleshooting common issues related to profile management and authentication.
Profile
The profile is a set of information that is linked to the user. It contains a unique Name and Code field, which can be used for logging into the mobile application. Additionally it contains settings, which can be used to customize the application to the user's needs.
To change any of the above mentioned details, you can open the Users page, choose the user from the list, and then choose the Profile action.
When creating a user, settings are inherited from the Default Device Settings. The action is also available on the Users page. These settings are applicable to all newly created COSMO Mobile Solution users. Note that any modifications made in this section will not impact existing users.
The fields on the Profile page are described in the following table.
| Field | Description |
|---|---|
| Profile Name | Specifies the name of the profile, which appears in the mobile application as a dropdown option in the login window for profile selection. |
| Profile Code | Specifies the code of the profile, which is used to log into the application with a barcode. |
| Authenticated | Checks if the user is authenticated. See Remember Login. |
| Language | Specifies the language of the mobile application. If the language is not supported, it will default to English. |
| Global search field displayed on main page | Determines if the global search field is displayed on the main page. |
| Quick search field displayed on list pages | Determines if a quick search bar will be displayed on the list pages, which can be used to filter the list based on the searchable fields. |
| Automatic role opening in case of one role | Determines if the role is opened on the role selector, when only one is visible. |
| Automatic page opening in case of one page | Determines if the page is opened on the page lists, when only one is visible. |
| Function bar position | Changes the default alignment of the function bar. This can be helpful for left or right hand usage. |
| Number of copies limit set for printing | Limits the number of copies that can be printed for each user. |
Remember Login
The Remember Login feature allows users to log into the mobile application via a PIN instead of user credentials.
This feature can be enabled on the Company Registration page by selecting the Remember Password checkbox.
A PIN can be defined or modified either in COSMO Mobile Solution or in the mobile application. By choosing the Authenticate button in the User/Profile page, it is possible to authenticate and predefine a PIN for a certain user in the opening dialog. The PIN should be 4-6 digits long and only numbers are allowed.
Afterwards, fill in the Server Identifier in the mobile application's Connection information page, and then choose the Continue button. A login pop-up will open, where you will enter the credentials and login.
After successfully logging in, you will be asked to provide the predefined PIN. If you have the PIN, you can enter it now. If not, you can create it if this step wasn't previously done in the Profile page.
After successfully providing or creating a PIN, the Role selection page will open and you can continue using the application just like before.
The next time you open the application, select your Profile from the dropdown menu, choose the Login button, and then enter your PIN. You will be logged in without entering the credentials.
Warning
If a user already has a PIN and a new one is generated via the Authenticate button on the Profile page in COSMO Mobile Solution, it is crucial to clear the cache in the mobile application after logging out of the current session. To do this, the user should go to the login screen in the mobile application, choose the Cog icon, and scroll down to find the Clear Cache option.
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