Process Credit Memos and Re-invoice

In standard Dynamics 365 Business Central, you can create a Corrective Credit Memo from a Posted Sales Invoice. In COSMO Project Construction, you can specify the reason for the credit memo (New Invoice or Refund), which allows you to proceed with further processing. If the New Invoice option is selected, the Accounting Status in the measurement lines is automatically reset to allow re-invoicing.

Specifying the reason for the credit memo is used for both Construction Invoice Plans and Part Invoices.

Invoice Plan Down Payments and Final Invoices

  1. Open the Posted Sales Invoice that needs to be credited.
  2. On the Home menu, choose Correct > Correct or Correct > Create Corrective Credit Memo.
  3. The Sales Credit Memo page opens. Update information as needed.
  4. In the Construction Invoicing FastTab, choose the New Invoice option in the Reason for Credit Memo field.
  5. Post the Sales Credit Memo.
  6. Create a new invoice plan line and start the invoicing process again.

Cumulative Part Invoices from Sales Orders

  1. Open the Posted Sales Invoice that needs to be credited.
  2. On the Home menu, choose Correct > Correct or Correct > Create Corrective Credit Memo.
  3. The Sales Credit Memo page opens. Update information as needed.
  4. In the Construction Invoicing FastTab, choose the New Invoice option in the Reason for Credit Memo field.
  5. Post the Sales Credit Memo.
  6. Create a new Part Invoice from the Sales Order again.

Partial Invoices/Final Invoices from Sales Orders

  1. Open the Posted Sales Invoice that needs to be credited.
  2. On the Home menu, choose Correct > Correct or Correct > Create Corrective Credit Memo.
  3. The Sales Credit Memo page opens. Update information as needed.
  4. In the Construction Invoicing FastTab, choose the Refund option in the Reason for Credit Memo field.
  5. Post the Sales Credit Memo.
  6. Create a new Sales Invoice using the Copy Document action with the Include Header toggle turned on.

Limitations:

  • Measurement lines remain linked to the original invoice.
  • Measurement lines are not printed on the new invoice.
  • Changes to invoice lines must also be made manually in the Measurement Summary.

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